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Customer Experience Careers
Our Customer Experience team is a big (huge) part of what sets Warby Parker apart in the optical industry. We’re thoughtful communicators and solution finders who are in the business of creating consistently wonderful, nothing-short-of-amazing experiences—tailoring them to the individual customer, down to the smallest details.
Customer Experience Careers
Our Customer Experience team is a big (huge) part of what sets Warby Parker apart in the optical industry. We’re thoughtful communicators and solution finders who are in the business of creating consistently wonderful, nothing-short-of-amazing experiences—tailoring them to the individual customer, down to the smallest details.
Come work with us
We’re looking for the world’s most enthusiastic and empathetic problem-solvers, who will have the chance to make our customers happier, and their days better, with every interaction.
Make an impact
The Customer Experience team provides best-in-class customer service to all Warby Parker customers through frictionless interactions via phone, chat, and email—and by relaying vital customer insights across the business.
Make an impact
The Customer Experience team provides best-in-class customer service to all Warby Parker customers through frictionless interactions via phone, chat, and email—and by relaying vital customer insights across the business.
Collaborate every day
It’s a collaborative effort to leave our customers delighted and excited to tell their friends about us. (We call this Warby Parker Magic™.) From Customer Experience advisors to opticians to team leadership, we have a role for everyone interested in providing above-and-beyond customer service.
Collaborate every day
It’s a collaborative effort to leave our customers delighted and excited to tell their friends about us. (We call this Warby Parker Magic™.) From Customer Experience advisors to opticians to team leadership, we have a role for everyone interested in providing above-and-beyond customer service.
Grow above and beyond
Growth is always one of our top priorities—for both our business and our team. A thoughtful onboarding program, consistent performance and development conversations, opportunities to grow through internal special projects, and monthly skills-development workshops all make personal and professional development a through line of life at Warby Parker.
Grow above and beyond
Growth is always one of our top priorities—for both our business and our team. A thoughtful onboarding program, consistent performance and development conversations, opportunities to grow through internal special projects, and monthly skills-development workshops all make personal and professional development a through line of life at Warby Parker.
All Customer Experience jobs
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